Bijak Labur
Effective Date: 25 July 2025
This Privacy Policy outlines how Bijak Labur (“we”, “us”, or “our”) collects, uses, stores, and protects your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. By accessing our platform, registering for an account, or using our services, you agree to the terms of this Privacy Policy.
We collect personal data directly from you when you:
Register an account on Bijak Labur
Subscribe to courses, plans, or services
Submit any form, inquiry, or support ticket
Interact with our content or community features
Subscribe to our email newsletter or updates
Use the platform features (including progress tracking and comments)
The types of personal data we may collect include (but are not limited to):
Full name
Email address
Contact number
Billing and payment details (via Stripe)
IP address, device type, and browser data
Learning progress, user preferences, and platform activity
Your personal data is collected and used for the following purposes:
To register and manage your user account
To process purchases and subscription payments
To grant access to purchased or subscribed content
To provide customer support and resolve issues
To send notifications and platform updates
To deliver marketing and promotional emails (if consented)
To improve our services and analyze user engagement
To comply with legal or regulatory obligations
We do not sell or rent your personal data to any third party. However, your data may be shared with the following parties when necessary:
Our payment processor (Stripe, Inc.) for secure transaction handling
Systeme.io, our hosting and platform provider
Email and customer service tools (e.g., email automation platforms)
Government authorities or law enforcement when legally required
All third-party providers are expected to handle your data securely and comply with applicable data protection regulations.
We may send you updates, promotions, or marketing communications related to Bijak Labur and our learning offerings. You can opt out at any time by:
Clicking the unsubscribe link in our emails
Managing your preferences in your account settings
We only send marketing communications if you have opted in or have an existing user relationship with us.
Under Malaysia’s PDPA, you have the right to:
Access your personal data
Correct inaccurate or outdated information
Withdraw consent or request deletion of your data (subject to legal requirements)
We are committed to protecting your data and have implemented technical and organizational safeguards, including:
Encrypted transmission using SSL
Restricted access to sensitive information
Secure login systems and session handling
Platform-level protections provided by Systeme.io
While we take reasonable steps to secure your data, no system is 100% immune to breaches. Users are also responsible for keeping their login credentials confidential.
We retain your personal data for as long as:
Your account remains active
It is needed to fulfill the purposes stated above
Required by law or for legitimate business reasons (e.g., tax or audit purposes)
When data is no longer needed, it will be securely deleted or anonymised.
Our platform uses cookies and similar technologies to enhance user experience, including:
Maintaining login sessions
Tracking learning progress
Measuring platform performance
Customizing content and features
You can manage or disable cookies via your browser settings. Disabling cookies may affect platform functionality.
Bijak Labur may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites. You are encouraged to read their privacy policies before providing any personal information.
Bijak Labur is built and operated using Systeme.io, a third-party Software-as-a-Service (SaaS) platform. As a result, your personal data may be stored or processed on servers located outside of Malaysia, depending on the infrastructure used by Systeme.io.
While we do not control the exact location of these servers, we ensure that our service providers (including Systeme.io and Stripe) are contractually bound to handle your data in a secure and responsible manner that complies with international data protection standards.
By using our platform, you acknowledge and agree that your data may be transferred to and processed in countries outside Malaysia. We will take all reasonable steps to ensure that such transfers are carried out securely and in accordance with the Personal Data Protection Act 2010.
We may update this Privacy Policy from time to time to reflect changes in our services or applicable laws. Any updates will be posted on this page with the revised effective date.
Continued use of the platform after updates constitutes your acceptance of the revised policy.
If you have any questions or concerns about this Privacy Policy or how your personal data is handled, please contact us:
Bijak Labur (operated by CIPTANIAGA SOLUTIONS SDN BHD)
📧 Email: hello@ciptaniaga.com
📍 Address: Prima Bizwalk Puchong